3/9/2023 0 Comments Twilio authy desktop app![]() ![]() Press Enable two-factor authentication to begin. If you don't have two-factor authentication set up on your profile you will be taken straight to the two-factor authentication set up page.Ģ. Note: If you've installed Authy on your desktop, remember to update your mobile number in Authy's settings whenever your number changes.ġ. The latter option might ask you for permission to open the app, in which case confirm yes. Once the SMS is received, either type the code into Authy or select the link in the SMS message. Select how you'd like to verify your phone is active, either via SMS or phone call. Open Authy and enter in your mobile number and email address. Alternatively, you can download the desktop version of Authy. ![]() Open your phones app store and install the Twilio Authy app. If you're setting up two-factor authentication on the Fergus mobile app, you'll need to use SMS as your two-factor authentication. Note: the Authy app can only be set up using the desktop version of Fergus. If you already have an authentication app on your device you can skip the app installation and set up stage. This article will cover the following points: While Authy is the authentication app we recommend, you're welcome to use any other authentication apps and their setup processes will be basically the same as Authy's. You can now proceed to add more tokens.This article is for installing the Authy authentication app on your mobile device and then setting up two-factor authentication (2FA) on your personal Fergus login. You will see that the authenticator tokens have red locks on them - pick one and enter the password. If you think you do know your last used password, you should exit the settings page of the app and go back to the token list. If you don't know your backup password anymore, you will need to delete your tokens first then start over. You can only add more tokens or change the backup password if you decrypt any old tokens first. ![]() If you are seeing a message about 'decrypting your tokens' preventing you from adding a new token, this message is a warning protecting accounts from having backup passwords change before the tokens in the app are ready to be used (decrypted by your backup password). If you have contacted the partner and the token didn't disappear, please contact our Support team. If you believe you have turned off 2FA and the token persists, please contact the support team of that partner to see if there is a problem turning off 2FA, to ensure that you will still be able to access your account without any problems in the future. Please note, Authy-powered tokens will not be deleted unless that partner's server sends a request to Authy's API to turn off 2FA for you. Click, tap, or slide the desired account, and then select Hide.You may hide an Authy-powered token using a similar process as explained above: Tap the Delete button that appears on the right to delete the 2FA token.It help’s you protect your account from hackers and hijackers by adding an additional layer of security. The Authy app generates secure 2 step verification tokens on your device. Locate the desired authenticator account, and then slide it to the left. Authy brings the future of two-factor authentication to the convenience of your iPhone or iPad.Tap Accounts at the bottom of the screen.Tap Settings in the upper right corner of the screen.A notification message will be displayed advising your account will be deleted in 48 hours.Click the desired authenticator account.Click the Settings icon in the bottom right corner.Click Accept.ĭelete a 2FA account token on Desktop - Linux, MacOS (OSX), or Windows A notification window will be displayed advising your account will be deleted in 48 hours.Click the Trash Can icon next to the desired authenticator account.Click the Settings icon in the upper left corner.For full details, see Authy for Chrome App & Extension End of Life. Notice: The Authy for Chrome App & Extension is no longer supported. Tap the … (menu) icon next to the desired authenticator account, and then select Remove.ĭelete a 2FA account token on the Chrome App.Tap the … (menu) icon in the upper right corner, and then select Settings.Tap OK to continue.Īlternatively, Android users can delete a 2FA account token via the Settings menu: Tap and hold the desired authenticator account, and then select Remove.Notice: To find and undelete an account token within the 48h timeframe, go to Settings > Accounts. Desktop - Linux, MacOS (OSX), or Windows.Please click the appropriate link to see how to delete an account token from each of our Authy Apps: If you delete your Authy account token prior to disabling 2FA security on the website for your 2FA token account, you will be unable to login to your account. This needs to be performed on the token account's website, or by contacting them for assistance. Warning: 2FA security must be disabled on your secured user account - BEFORE- deleting your Authy account token.
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